Effective Listening Skills

 How you communicate, the way that you put together your communications can do more to affect your outcomes than any other factor under your control. By being able to effectively listen to and understand the needs of the person with whom you are dealing with, you can shift and adjust how you communicate to improve rapport, effectiveness and relationships.

This one day program will show you how to listen in new and much more effective ways. You will understand how communication channels work and what to do to improve your ability to listen and speak more effectively. Seek first to understand then seek to be understood, this class will show you how to accomplish this.